IAS has been providing remote services to its customers over the past two months due to the pandemic. We are currently offering round the clock service to customer allowing them to manage their business remotely. The feedback from our customer has been very positive. In evaluating the process as it relates to our own sector and customers during the pandemic, IAS General Manager Mert Poyraz highlighted the advantage of ERP software. Thanks to caniasERP, our customers are able to continue operating their business via remote access. This situation once again demonstrates the key role of ERP serves in keeping companies operating during a pandemic or any emergencies by allowing them to operate remotely.
As IAS, what kind of road map did you follow to handle the pandemic process?
We closely monitored other countries, especially Germany, India, and South Korea where our offices are located. They have experience dealing with the effects of covid-19 earlier that other countries. Along with tightening of restrictions in Turkey as determined by IAS Executive Board, employees have been working remotely since mid-March. The process of working remotely is a structure that our software development team is familiar with and has used this model in India for a long time. During the pandemic, we have extended this model to the entire development office. We are now using Zoom and Skype to make our meeting more effective. We are able to continue with new projects and maintenance services since we have adopted this new process of doing business.
Do you think the importance of digitalization will be more emphasized at the end of this process? Do you think pandemic might have a positive effect on your industry?
Companies that have started the digitization process can follow their current processes by recording all their operations via ERP systems, standardize them by improving their processes, analyze them together with both current and old data and make plans to move forward in light of the current data. Critical processes for businesses are performed by using ERP. Today’s business conditions allow us to manage operations remotely. This new process however puts companies not using an ERP system at a disadvantage. Since employees are now working from home due to the pandemic, ERP system allows them to work uninterrupted. This situation once again demonstrates that ERP plays a key role in keeping businesses running during a pandemic or for any reason by performing existing processes remotely. As the pandemic slowly ends, businesses will no doubt want to address their internal processes and looks for ways to improve the way they operate. As a result of this, I think this can have a positive impact on the industry.
What support and service do you offer to your customers as caniasERP in this process?
The only difference between the current situation and the old model is that the working environment has changed. Because of this change, we continue to provide uninterrupted sales, consultancy, development, training, and support services. Additionally, we are able to demonstrate the features and advantages of caniasERP during the webinars that we organise. This helps to make the social isolation period more productive
Isn't it difficult to manage complex processes like accounting remotely?
caniasERP is a platform independent software with all functions available on the internet. This enables remote management of accounting processes as well as all other processes. Most of our customers have to manage their businesses remotely during this pandemic. During this process, we are at our customers disposal and the feedback has been very positive.
Can you give information about accounting processes and the advantages you offer in caniasERP?
With caniasERP General Accounting (FIN) Module, we respond to all official and administrative needs of our customers such as ‘General Accounting’, ‘Accounts Receivable’, ‘Accounts Payable’, ‘Management Accounting’, ‘Cost Accounting’, ‘Fixed Asset Accounting’ and ‘Human Resources Accounting’. The financial transactions and management systems we offer fully integrates with the entire caniasERP modules. Official reports such as e-Ledger, e-Declaration, Bs-Bs forms and VAT forms can be easily edited in this module. Multiple accounting standards, real-time or end-of-period parallel ledger, foreign currency transactions, foreign currency reports, periodic currency valuation, foreign exchange profit/loss, maturity difference, fairness and debt, credit aging calculations, manual or collective financial matching, matching currency difference calculation are managed via FIN module. We also offer real-time or collective accounting integration. With the FIN module, you can create accounting template for different types of transactions with registration keys, bulk customer, supplier information, reminders can be issued, checks bonds, letters of credit, insurance policies, guarantees and similar processes can be managed. Integration with banks, expenses management, detail loan and lease tracking, financial ratios, analysis tools, strong cash flow management, automatic repetitive payments and accounting document, creating rich, customizable ready-made reports and their own reports, closing and opening of the period and beginning of the period with full support of the infrastructure supporting the legislation of different countries. Turkey, Germany, most European countries, Middle Eastern counties, Asia, and Latin American Countries are covered with the FIN module.
You have released the caniasERP 802 version. Could you tell us about the innovations coming with the new version?
In our latest version, we have developed our cockpit application by designing the reports and screens that forms our frequent or daily work plans. This accounts for the various profiles and user experiences of our customers. Additionally, we have created the Process Map to help our customers quickly adapt to the caniasERP system, access what they are looking for and follow workflows between applications. We have the technological innovations and development to meet the needs of our clients in areas such as personal data protection, cloud solutions, automation, and industry 4.0. Our development platform TROIA, IASDB, domain structure, multithreading capability, Web Client, Auto Translate and IoTBox solutions have provided us with flexibility, speed, and other added advantages as well.